Claim Automation Framework


Technologies Used:

  • C#
  • SQL
  • XML
  • WCF Services
  • Windows Services
  • VB.NET
  • SSIS
  • SSRS
  • Linq
  • Team Foundation Server

Worked with a team of seven to develop and maintain applications to support claim automation and increase associate efficiency. All developers were required to produce technical specifications, as-well as unit-tests for all code changes.

Championed changes which resulted in 75% decrease in production defects. This was achieved by enforcing coding standards, code reviews, code freeze deadlines, establishing a more structured process and implementing a rigorous testing model.

Worked with line of business customers to increase product efficiency by 150%. This was achieved by removing unnecessary functionality and enforcing a series of standard UI conventions. This allowed for a more consistent user experience which simplified training, required less documentation and helped eliminate confusion.